📖 eBook - Scaler une équipe Customer Success 👉 https://www.skalin.io/ebook
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| Start | Scale | |
| MODULES | ||
| 360° customer view | ||
| Real time Sentiment Analysis | ||
| AI-based Health Score | ||
| Analytics | ||
| Customer segmentation | ||
| Task management | ||
| AUTOMATION | ||
| Smart Alerts | ||
| Triggers | ||
| Playbooks | ||
| ANALYTICS | ||
| Health Score analysis | ||
| Churn management | ||
| Feature adoption | ||
| Customer profitability | ||
| Team Performance | ||
| DATA PROCESSING | ||
| Native integrations | ||
| Client side / server side Tracking | ||
| Custom Metrics | ||
| Zapier | ||
| Full API access | ||
| SUPPORT | ||
| Online documentation | ||
| Guided implementation | ||
| Support | Email/Chat | Unlimited support |
| Product training | ||
| Dedicated CSM | ||
| Regular follow-ups | ||
| Collaborative Roadmap | ||
| VOLUMES | ||
| Seats | 3 seats included | 5 seats included |
| Extra seat | 35€/month | 50€/month |
| Contacts included | 1000 contacts x nb of seats | 1000 contacts x nb of seats |
| Extra contacts | On request | On request |
| 30 days Free Trial | 30 days Free Trial |
