Recruter son Head of Customer Success

Published by Nicolas Garmy on
Les organisations sont globalement sensibilisées à l’importance du Customer Success. Selon Linkedin, c'est même le 3ème métier le plus demandé en France ! Pour autant, le poste de Head of Customer Success n'est pas toujours clair. Quel est pré... Read More

5 conseils pour choisir sa Customer Success Platform

Published by Nicolas Garmy on
Centralisation des informations client, score de santé, Playbooks… de loin toutes les Customer Success Platform semblent proposer la même chose. Qu’en est-il vraiment ? Quelles sont les questions à se poser avant de s'équiper ? Pourquoi de tels écart... Read More
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