Opportunities & threats in a single 360° Customer view
Skalin automates data collection and analysis. Manual entry is limited to a minimum.
Emails, calls and meetings with your customers are logged automatically. Add your notes and feeling. That's it.
Be aware of which users are active on your platform and detect those who are moving away from it.
All contractual information is natively integrated into the platform.
Client scoring to prevent churn
Our Customer Health Score is activated immeditaly.
No setup needed
The IA detects what really matters and automatically calibrates according to your customers' data.
Choose the weight of each criteria and define the groups of customers you want to compare.
Smart insights to turn pro-active
What you need to run a business. No less, no more.
Prioritize your efforts
Identify customers at risk and those with potential, act accordingly.
Evaluate your performance
Evaluate where you are according to the goals you set for each account and for your entire portfolio.
Easily share your account strategies with the whole team. Give visibility to your CEO, effortlessly.
What they say about us
We were looking for a CS platform to monitor our accounts' health, become more proactive and improve our renewals management. We chose Skalin because the UX is great, the tool so easy to use and the communication very fluid.
Aude - Head of Customer Success, Wizville
Skalin provides us with a complete overview of our accounts and allows the team to be more proactive with customers. We wanted to build in-house but Skalin saved us a lot of time. This platform is terrific!
Charles - Product Director, Netvigie
360° vision of our portfolio, customer health score... That's exactly what we were looking for! The implementation was super fast thanks to the integration with our existing tools. In a few clicks our platform was ready-to-use!