The Customer Success platform for Startups who want to scale faster.

Skalin helps CS Teams to convert customers' data into action plans and business opportunities.

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They decided to turn pro-active

Start preventing churn now!

Opportunities & threats in a single 360Β° Customer view

Skalin automates data collection and analysis.
Manual entry is limited to a minimum.

Interactions

Emails, calls and meetings with your customers are logged automatically. Add your notes and feeling. That's it.

Product adoption

Be aware of which users are active on your platform and
detect those who are moving away from it.

MRR evolution

All contractual information is natively integrated into the platform.
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Client scoring to prevent churn

Our Customer Health Score is activated immeditaly.

No setup needed

The IA detects what really matters and automatically calibrates according to your customers' data.

Easily customizable

Choose the weight of each criteria and define the groups of customers you want to compare.

Smart insights to turn pro-active

What you need to run a business. No less, no more.

Prioritize your efforts

Identify customers at risk and those with potential, act accordingly.

Evaluate your performance

Evaluate where you are according to the goals you set for each account and for your entire portfolio.

Facilitate teamwork

Easily share your account strategies with the whole team.
Give visibility to your CEO, effortlessly.
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What they say about us

We were looking for a CS platform to monitor our accounts' health, become more proactive and improve our renewals management. We chose Skalin because the UX is great, the tool so easy to use and the communication very fluid.
Aude - Head of Customer Success, Wizville
Skalin provides us with a complete overview of our accounts and allows the team to be more proactive with customers. We wanted to build in-house but Skalin saved us a lot of time.
This platform is terrific!
Charles - Product Director, Netvigie
360Β° vision of our portfolio, customer health score... That's exactly what we were looking for! The implementation was super fast thanks to the integration with our existing tools.
In a few clicks our platform was ready-to-use!
Fanny-Lou - COO, Equify
Skalin is a great extension of our Hubspot CRM which was not enough for us to have a precise idea of our accounts health and to detect customer alerts. The team is very attentive to our feedbacks and the Product is evolving rapidly.
Nicolas - Customer Success Engineer, Fasterize
With Skalin we replaced our Excel-based account follow-up with a super ergonomic tool. Most of the informations are compiled automatically, it saves a lot of time for the team and it simplifies my job as a manager.
Sandrine - Head of Client Services, GetQuanty

See if Skalin is also right for you

You want to scale your CS team? Let's chat!