Skalin helps CS teams to convert customers' data into action plans and business opportunities.
Customer data is siloed. CS teams generally have to switch between 3 to 5 different platforms to consolidate a full customer view.
This asynchronous vision does not allow teams to be pro-active. Daily life is often driven by customer emergencies that have not be anticipated.
Teams spend more time putting out fires than setting account policies. Retention and upsell are not effective.
Everything has been designed to automate data collection and analysis. Manual entry is limited to a minimum.
Our algorithm is designed to be activated immediatly.
What you need to run a business. No less, no more.
Any question? Don't hesitate to reach out.